Shop Information

Service Warranty

Cycle Butik's service warranty is 14 days from date of service.

If you are not completely satisfied, please bring your bike back and our technicians will check over the repair and correct any issues that may be found at no cost to you.

Any additional parts that were not included in the initial repair are not covered under the service warranty.

Cycle Butik's Product Warranty

a) damage caused by excessive wear and tear and/or physical/accidental abuse;

b) damage resulting from wear under conditions exceeding the manufacturer's intended use of the product.

c) normal wear & tear on items such as tires, tubes, brakes, gear cables, and brakes.

The Service Agreement applies to the original owner only. Please provide your receipt when bringing your bike in for service.

Special Orders

Cycle Butik will special order any part or accessory with a deposit of 50% up front.

Delivery is dependant on the supplier and is not the responsibility of Cycle Butik.

Installation will be made upon full payment of your special order.

Custom Builds

Cycle Butik will custom build your bike to your exact specifications.

All custom builds require a deposit of 50% up front.

Call us for more details.

Bike Fitting

If you purchase a new bike from Cycle Butik, our experienced technicians will

calculate your optimum frame size and riding position to ensure your new bike fits

you correctly at no additional cost to you.

Storage Fees

    • 14 day pick up: $7.00 storage fee.

    • 30 day pick up: $15.00 storage fee.

    • 30 days or more: $1.00 per day.

    • 60 days or more: Abandoned.
      Bicycles left 60 days or more are donated to charity.

  • In the event, that the 7 day pick up is unavailable due to high volume, 14 day pick up is no charge.